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Do you agree??
Its a quote that I love, and I agree with it a million percent. We all have the ability to make a moment in someones day better don’t we, so shouldn’t we always try to?
Let me give you a little background on where my thought process came from with this post. You know me and my ramblings by now, my brain has the thoughts come in, I have to get it out there….
As most of you probably know, I owned a skincare and beauty salon until January last year. Throughout my time owning my salon, I did a lot of work with my staff on customer service and keeping a positive atmosphere. I truly believe that one of the key’s to success in business is delivering more than the clients expectation. I remember going to a conference on customer service, and listening to an amazingly successful business owner give a talk on what he called the “Five Star Service”. One of the points in it was that he felt, that we (as in, our businesses) should strive to be the best part of someones day. It made a lot of sense to me. Someone could be coming in for a treatment because they are stressed, or sad or struggling, and by making them feel special and being attentive to them, (basically doing our job well, but with genuine care of how the client felt) we could lift their spirits and make them feel good. Perhaps give them a little escapism for an hour or so. How wonderful is that?
I think that this should be applied to general life. I honestly think it would make not only us happier, but it feels so nice to be nice. (Its ok, Im not a Disney character, I like to be nice but I do get the hump and F and blind like a sailor sometimes) Im also talking about genuine kindness here too, not just words that you dont feel. Insincerity is rubbish!
Think of the simplest things, like walking past someone and they smile at you. Its a pleasant surprise isn’t it, (as long as they are not smiling in a creepy, mentalist serial killer kind of way). Going into a shop and getting good service, it makes the experience so much more memorable dosent it? The sales assistant takes care with your purchase, wraps it nice, it makes it feel a little more special.
Well, what about you? Do you try to make a moment in someones day a little nicer? You probably do without even realising. For example, your friend arrives to pick you up for the dinner date you have planned with her. She has a gorgeous top on and you tell her how much you like it. She feels great. Familiar scenario?
There is a saying, that “you never know what battles someone is fighting, so be kind, always”. It really resonates with me. We have all had tough times. We have all had times where our strength is tested. Those times can make our hearts heavy and the constant threat of tears is ever present. Imagine you are having one of those days, and someone compliments you on your make up. Or they leave you a wonderful comment on your blog post. It lifts you. It makes you feel good inside. I fully understand the power of this as it happened to me recently. I was having a day where I was feeling a little overwhelmed by everything going on in my life at the moment, struggling and tearful, and someone left me the most amazing comment on a blog post. It made me cry (but in a happy way), totally lifted my spirits and made me kick myself up the butt. That persons kindness made such a huge difference to my day.
There is of course a flip side to this. When you leave someone feeling a bit rubbish! When people are a little passive aggresive, and say things that they know will make you feel bad. That speaks a thousand words about them, trust me!
The jobs I have done in my adult working life have mostly been in very female dominated work environments. It seems, a lot of women tend to have an in-built trait in them that makes them compete with other women. Not always in a nasty way, but its there. I talked a little about this is my post from a while back, Are you a Trophy Friend. Women can struggle to compliment or support other women. It is usually to do with their own insecurities, women can have a fear of what other women may become, (but thats a topic for another day, I could talk about the psychology of that subject for hours). Its something as women, we need to change, and I do think it is, thankfully. I know the blogging community can have a lot of negativity and talk of lack of support surrounding it, but for me personally, I have found it nothing but supportive and friendly on the most part. I have built some amazing relationships in it, and do my best to support my friends blogs etc. I want to see them do well!
So, as per the title of this post, how you make someone feel about themselves says a lot about you. Making someone feel good, It says you are secure in yourself, you want to make someone know you appreciate something they have done/worn/said/wrote etc. Leaving someone better than you find them, is a lovely thing and could literally, change someones day.
Take a moment to tell that stranger you love their perfume, let your friend know how beautiful she is, take the time to leave a comment on that wonderful blog post you just read, make small talk with the person sitting in the waiting room. Anything really. You never know what that moment of time could do for them.